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Shopping Information
🛍️ Are all your products authentic?
Yes. We carefully source our products from trusted suppliers and select each item for its quality, style and design.
🎨 Do product colours look exactly like the pictures?
We make every effort to display colours accurately. Slight differences may occur due to photography, lighting and individual screen settings.
💳 What payment methods do you accept?
We accept major debit/credit cards and other secure prepaid payment methods available at checkout.
💍 Is your jewellery waterproof or tarnish-free?
Most of our jewellery is fashion jewellery unless specifically stated otherwise.
To maintain its appearance, keep jewellery away from water, sweat, perfume, cosmetics, chemicals and excessive moisture. Store it in a clean, dry place after use.
♻️ Do you restock sold-out products?
Some products may be restocked, while others may be limited. Follow us on social media or subscribe to our updates for new arrivals and restocks.
👗 How do I care for my accessories ?
Gentle handling and proper storage will help your items last longer.
Payment Infomation
🚚 Do you offer Cash on Delivery (COD)?
No. Blush & Dazzle currently accepts prepaid orders only.
Available secure payment methods will be displayed during checkout.
⏱️ How long does shipping take?
Orders normally require approximately 5–10 working days for processing and dispatch.
After dispatch, delivery generally takes approximately 4–6 additional working days, depending on your location and courier service.
This timeframe includes order handling, packaging, courier handover, shipping transit and delivery to your doorstep. Delivery may occasionally take longer for remote locations, public holidays, courier disruptions or circumstances outside our reasonable control.
📦 How can I track my order?
Once your order has been dispatched, tracking information will be sent through your registered email address or mobile number.
🔄 What is your return, refund and exchange policy?
We do not accept returns because of change of mind or personal preference.
If you receive a damaged, defective, incorrect or missing product, please contact us within 24 hours of delivery with your order details and a clear continuous unboxing video.
Once an eligible claim is approved, we may provide a replacement or a Blush & Dazzle Store Credit Voucher.
The Store Credit Voucher will be for the eligible product value paid, excluding shipping charges, and will be valid for 90 days from the date of issue.
Please see our full Return, Replacement & Store Credit Policy for complete details.
❌ Can I cancel my order?
Cancellation requests must be made within 24 hours of placing the order.
If the order has already been packed, processed for dispatch or handed over to the courier, cancellation may no longer be possible.
Please contact us as soon as possible at support@blushanddazzle.in.
📹 Why should I make an unboxing video?
A continuous unboxing video helps us verify damaged, incorrect or missing-item claims.
Please start recording before opening the parcel and clearly show the sealed package, shipping label and complete unboxing without cuts or editing
📩 How can I contact customer support?
You can contact us through our Contact Us page or:
Email: support@blushanddazzle.in
Phone: +91 8420111995
We aim to respond to customer enquiries as promptly as possible.